For therapists

Everything a session needs. Nothing a platform shouldn't take.

You were trained to heal, not to run a back office. MyTherapyMatch builds the administrative and compliance work into the session itself — so the paperwork happens while you practice, not at 9 PM.

SimpleEasy to useCost-effective

◉

A session room that's actually yours

Encrypted video, audio, and chat with background blur, screen share, and live file & worksheet sharing. Choose a skin so your online office feels like your office — your clients' waiting room matches.

👥

Couples, families & small groups

Bring a couple in two different homes, a family member, or a small group into one session — up to four people from separate locations. Each joins by a one-time link, and you admit them yourself.

📍

Location check-in, every session

Clients confirm their physical address at check-in. State telehealth rules generally require documenting it every session — here, it's automatic, and it powers the emergency panel.

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An emergency panel that points the right way

911 dispatch follows the caller's location — not your client's. Your safety panel holds their verified address, hospitals near them, crisis lines, and a dispatch script.

☑

Measurement-based care, built in

Send a PHQ-9, GAD-7, or one of nine assessments into the session; the client completes it on their screen and the scored result lands in your chart with trend lines and safety-item alerts.

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Treatment plans that write themselves

Formal goals, objectives, and interventions per client — 36 starter templates across adult, couples, and child & adolescent work, full revision history, and a clean PDF your payers expect.

✎

Notes while you work

An in-session scratchpad plus SOAP, DAP, BIRP, and telehealth templates, with autosave so a crash never loses your work. Your notes are never mined, never sold, never used to train anything.

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SessionNotes — and we never record you

An AI scribe has to record the room. That recording has to be consented to, stored, secured, and handed over if it's ever subpoenaed. We don't make one. You talk to us after the client has gone — half a minute — and a finished note comes back in your format, for you to correct and sign — and it learns your writing style from the notes you keep. Your client's name never leaves your browser. Free, even on the free listing.

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Get paid — every way clients pay

Charge at booking, keep a card on file, generate superbills for out-of-network reimbursement — or flip a client to "Bill their insurance" and Denyless™ turns every completed session into a submitted claim, automatically. Straight to you; we take no cut of your session.

☰

Consent & intake under your name

Telehealth-specific informed consent and intake forms issued under your license — because the clinical relationship is yours, not ours. Signed, dated, on file.

Scheduling & clients

Client self-scheduling
Two-way calendar sync — Google, Outlook & Apple
24-hour & 1-hour email reminders
Cancellation policy you set
Persistent client records
Client portal — records, superbills, files, messaging

In the session

Encrypted peer-to-peer video & audio
Group & couples — up to 4 people
Screen & file/worksheet sharing
Background blur · secure chat
Drop-proof reconnection

Documentation & billing

Notes with autosave (SOAP/DAP/BIRP)
Treatment plans + 36 templates
9 assessments, auto-scored
ICD-10 & CPT coding built in
Payments · card-on-file · superbills
Denyless™ — insurance claims & denial fighting

Security & compliance

BAA included, automatically
Two-factor sign-in + backup codes
Automatic inactivity sign-out
Encrypted document vault
License & malpractice verified

Included with your office · Denyless™

Insurance billing that fights for you

Insurance pays for therapy the way it pays for everything: eventually, partially, and only if someone keeps pushing. Group practices hire two vendors for this — a billing service to file the claims and a recovery service to fight the denials. Denyless is both, included with your office — and it only earns when it wins money back for you.

19%

of in-network claims are deniedKFF analysis, ACA plans, 2023

<1%

of denials are ever appealed — payers count on you giving upKFF, 2023

1 in 3+

appealed denials get overturned — persistence is the whole gameKFF; Health Affairs

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End the session. The claim's already gone.

Set a client to "Bill their insurance" once. When a session ends, the claim builds itself from it — right code, right charge, right date — gets checked for errors, and submits. The proof of on-time filing is saved before you've stood up from your chair.

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Coverage checked before the visit, not after

Every insurance client is re-verified on a weekly cycle. If a plan lapses or changes — new job, new year, new card — you find out before the session, not on a denial six weeks later. That whole category of unpaid work stops existing.

⚖️

Denials get answered — with the right move

Every denial is read and matched to the play that beats it: a professionally drafted appeal on the correct legal basis for you to review and approve, a corrected resubmission for "duplicate" denials, stored acceptance proof for timely-filing denials. Then it follows up until the money lands.

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Authorizations renewed before they lapse

Denyless counts every session against the authorization and files the continuation-of-care request when you're down to your last few — at the threshold you set — so treatment never gets interrupted by paperwork that could have been sent last week.

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Every clock, watched

Filing deadlines counting down on unsubmitted claims. Appeals waiting on a payer who hopes you forgot. Authorization requests going stale. Denyless watches all of it and reminds you — politely, relentlessly — until every one is safe.

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The patient's share collects itself

When the payer's remittance assigns a copay or deductible, the client's card on file is charged that exact amount and a receipt goes out. Every dollar of the session — the payer's part and the patient's part — collected without a single awkward conversation.

Denyless™ Included

$2 a claim. 12% only on money we win back.

The $9.95/month Denyless subscription is waived for as long as you have a MyTherapyMatch office — the billing engine is simply built in.

One $2 charge covers a claim's entire life: coverage check, submission, acceptance proof, status tracking, payment posting — and if it's denied, the whole fight: appeals, corrected resubmissions, follow-up until it resolves. A denied claim never costs you a second charge.

The 12% recovery fee applies only to denied or underpaid money Denyless claws back. Your first-pass insurance payments and your self-pay fees are never touched — that's the recover-only promise.

What each claim costs — first 10 free

Your first 10 claimsFree

After that$2.00 per claim

At volume$1.90 per claim

At higher volume$1.80 per claim

This replaces two vendors: the billing service that files your claims (typically 4–9% of everything you collect, or $4–$8 a claim) and the recovery service that fights denials (typically 25–33% of what it recovers). Your member rate: $2 a claim, 12% only on what it wins back — no monthly fee.

Those are member rates. On its own at denyless.com it's $9.95/month, $2.20–$2.40 a claim, and 15% on recoveries — your office rate skips the monthly, runs about 18% less per claim, and takes 3 points off the recovery fee.

Open your office — first 10 claims free →

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To be clear: this isn't fee-splitting.

Fee-splitting is sharing your professional fees in exchange for referrals. If a client finds you through the MyTherapyMatch directory, that client is yours — we never charge you for them in any way. Your flat monthly fee is simply rent for the technology you use to meet with clients, not a cut of your work and not a per-referral fee. And the Denyless recovery fee is a service fee, the same kind a billing company or a collections firm charges — it applies only to denied or underpaid money Denyless wins back, dollars you'd otherwise write off completely. Your session fees, your first-pass insurance payments, and your self-pay income are never touched. (This isn't legal advice — if your licensing board has specific language, we're glad to walk through exactly how it works.)

Denial and appeal statistics: KFF analysis of in-network claims data reported by ACA-marketplace plans (2023) and published appeal-outcome research (KFF; Health Affairs). Rates vary by payer, plan, and state. Denyless prepares claims and appeal documents for your review and submits them on your behalf; it does not guarantee payment or provide legal advice. Recovery fee applies only to funds recovered on denied or underpaid claims.

The uncomfortable truth

Why not just Zoom?

Because the rules changed in 2023, and most therapists never got the memo. Every claim below is sourced — ask us for the citations.

First, one term that decides everything: the BAA

A Business Associate Agreement is a signed contract that HIPAA requires between you and any company that handles your clients' information — and your video platform absolutely counts. It's the document that makes the vendor legally responsible for protecting your clients' data alongside you.

Here's the part most therapists don't know: using a video tool with clients without a signed BAA is itself a HIPAA violation — every session, even if nothing ever leaks. Federal fines are assessed per violation and can reach six and even seven figures, and it's your license and your name on the complaint, not the software company's.

So when you compare platforms, ask this first: "Will you sign a BAA — automatically, in writing, included?" Ours is included with every subscription from day one. No opt-in to hunt for, no premium tier, no fine print.

The COVID free pass is over.

Federal regulators explicitly tolerated FaceTime, Zoom, and Skype during the emergency. That enforcement discretion expired August 9, 2023. Full HIPAA enforcement has applied ever since.

Zoom's BAA is opt-in — and easy to miss.

A Business Associate Agreement (the contract HIPAA requires from any vendor handling client data) is only available on paid Zoom plans, and even paying customers must find and enable it. Zoom's own docs say you are responsible for HIPAA compliance, not them.

Zoom has its own FTC history.

In 2020, Zoom settled FTC charges that it falsely advertised "end-to-end encryption" while holding keys that could access meetings, and left cloud recordings unencrypted for up to 60 days.

And Zoom wasn't built for therapy.

No consent workflow. No client location for emergencies. No intake, no notes, no assessments, no license linkage. You're the compliance department.

Our answer is architectural.

MyTherapyMatch sessions are peer-to-peer: encrypted video, audio, and chat flow directly between your browser and your client's. They physically cannot pass through our servers in readable form — a claim meeting-platform architecture cannot make.

A signed BAA is included with every subscription, automatically. The compliance checklist — consent, location, emergency plan, documentation — is the workflow itself.

And unlike the venture-backed therapy platforms, your client data is never an advertising asset. Not pixels, not "anonymized insights," not ever. That's not a policy we might change. It's the business model: you pay a flat fee; that's the whole revenue.

For clients

Answer a few questions. See every therapist who fits. You choose.

Tell us what matters — what you're working through, session style, language, budget, schedule — and see all the verified, independent therapists who match your criteria. We show you why each one matched. We never pick for you.

Find your therapist — start the search →

Results come only from your answers and therapists' own profiles. MyTherapyMatch never recommends or endorses a specific therapist, and placement in results is never sold. Every therapist pays the same flat fee, no matter how many clients find them here.

✓ Verified, not just listed

License checked against the state board. Malpractice insurance confirmed in force. No pay-to-rank, no sponsored matches — ordering follows your criteria, never who pays us more (nobody can).

Matching you can audit

Every result shows exactly why it matched — "couples · EMDR · evenings · Spanish" — because the logic is your own answers, not our opinion. The final choice is always yours; that's not a disclaimer, it's the design.

Your therapist, not our contractor

Therapists here are independent practices, not gig workers on a platform. Your relationship, records, and fees are with your therapist directly. Sessions are one click, no download, encrypted directly between the two of you.

Pricing

One flat fee. That's the whole model.

Fee-splitting — taking a cut of your session fee — is an ethics violation in every major professional code, and an unlawful kickback under many states' laws. We're built by therapists, for therapists — your full fee is always yours.

FREE

Office + Directory

$29.95/mo

first 14 days free — your whole practice for the price of a directory listing elsewhere

Everything in Directory, plus:
Unlimited encrypted P2P sessions · BAA included
Group & couples sessions (up to 4) · screen & file share
Scheduling, reminders, waiting room & safety panel
Consent, intake, notes, 9 assessments — under your name
Treatment plans, payments, card-on-file & superbills
Denyless™ insurance billing — first 10 claims free
Client portal · encrypted document vault · 2FA

Open your office

Optional: Denyless™ insurance billing — pay-as-you-go: $2 a claim (down to $1.80 at volume) plus a 12% fee only on denied money it recovers. Your first 10 claims are free. No subscription, no minimums — if you don't bill insurance, you never pay a cent for it.

No caps, no metering: unlimited clients, unlimited sessions, unlimited notes — $29.95 is the whole bill. What we will never charge: a percentage of your session fee, a per-client fee, a per-referral fee, or a fee for better placement in results. (Denyless, our optional insurance-billing service, charges a per-claim fee and a recovery fee only on denied money it wins back — your normal session payments, insurance or self-pay, are never touched.) (This isn't just ethics — flat, volume-independent fees and client-driven results are what keep a directory on the right side of anti-kickback and fee-splitting laws.)

1999

Online therapy begins

Before broadband.
Before the boards allowed it.
Before anyone believed it.

Dr. Kat Derrig-Palumbo, founder of MyTherapyMatch — Dr. Kat Derrig-Palumbo

Built and run by experts in your field

We didn't join telehealth. We started it.

In 1999, Dr. Kat Derrig-Palumbo founded MyTherapyNet — one of the first online therapy platforms in the world — chat-based at first, because that's all the internet could carry, with video conferencing built in-house years before it existed anywhere else.

She spent the next decade doing the unglamorous work: touring the country with AAMFT and CAMFT teaching therapists how to practice online ethically, and sitting with state regulatory boards to map the path that telehealth law eventually took. Much of what's now standard practice was argued into existence then.

Her message to those boards was direct: educate therapists to do this well — don't warn them away from it. Online therapy, she argued, would make care more convenient and more consistent, and reach people an office never could — those who were homebound, or held back by a stigma around therapy that was far heavier 26 years ago than it is today.

Then the pandemic proved the thesis — and an industry rushed in that promised therapists clients, took a third of their fee, and sold their intake forms to ad networks.

MyTherapyMatch is the second chapter, built the way the first one intended: the therapist owns the practice, the client owns the choice, and the platform just builds the best office either of them has ever worked in.

Your practice.
Your clients.
Your online office.